The connection fee is AED 125 (5% VAT excluded).

No. All bundled minutes are charged on a per-minute basis.

No. Preferred number has to be activated during Combo add-on activation.

• Via My Etisalat UAE app
• Log on to www.etisalat.ae
• To check package details, text “NP” to 1012
• To check balance allowances:
  
  • Text NP Balance to 1012
  • Dial 101#
  • Dial *140#
  • Dial 170# (for data only)

The consumption will first be taken from the add-on benefits followed by the plan benefits.

Etisalat has put in place a number of SMS reminders starting from a Mini-Statement Bill, to a warning SMS before disconnecting the service and following the legal collection process. In the event of missed payment of dues on your Mobile Postpaid account, etisalat would follow different processes to remind and recover the dues.
The process goes through a stepped approach, starting with an initial suspension of video calls functionality, followed by suspension of outgoing voice calls and SMSs and finally, a full suspension of all services.

You can make payment through online transfer by using Electronic funds Transfer (EFT) Option to the etisalat account as per below details:

Name of the Beneficiary: The Emirates Telecommunication Corporation (Etisalat)
Bank Name: First Abu Dhabi Bank
Account No.: 1850059750
IBAN No.: AE910354021203106186055
Swift Code: NBADAEAA
Branch Name: Khalidiya Branch
Bank Address: Abu Dhabi, U.A.E

Please mention your etisalat account number under Transfer.

The normal usage rates apply but on a per second basis after you’ve consumed all the bundled benefits.