This is a TRA policy for Consumer mobile users to avoid fraudulent cases.
An SMS will be sent to you telling that the document details to have been expired and you need to renew it.
You can register your number:
- Via e& UAE app
- Via our website
- By visiting the nearest e& business centre or outlet
Registrant | Required documents |
|---|---|
UAE national | Original Valid Emirates ID |
GCC national | Original Valid Emirates ID OR Original Valid GCC ID OR Original Valid Passport |
UAE resident | Original Valid Emirates ID |
Government/Business Entities | Government Decree or valid Establishment Card (for government entities) Valid Establishment Card (for business entities) Authorized Person details such as Passport copy with visa page & Emirates ID etc. (for both government & business entities) |
Once you register one account, it will update the registration status of all accounts under your name and there will be no need for you to register each of them separately
Tracking online here
Dialling *101#
Calling 125
You will be given one grace period, after which the line will be deactivated for a period of time. If you fail to renew the registration during that period, then the line will be disconnected.
Postpaid
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Roaming
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Visitor
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