Your Xbox Game Pass Ultimate membership is delivered directly to your console. Redeem it during initial console setup or later in the Settings app.
To redeem during initial setup:
• As you set up your new console, you’ll be prompted to redeem the Digital Direct offers that come with it. If you decide not to redeem them then, the offers remain on the console until they’re redeemed.
To redeem after setup in Settings app:
• Select Settings > Account > Included with this Xbox to see an overview of and redemption status of any Digital Direct offers included with your console.
• Press the Xbox button to open the guide, and then select My games & apps > See all > Full Library, and then look under Available offers to see your offers.
If you do not see an option to redeem your Xbox Game Pass Ultimate through initial setup and/or through the Settings app, contact out call center at 101. Our agent will need to verify your Xbox All Access account and determine next steps.