eLife Ultra

Once your commitment period ends, you will be automatically moved to the no-commitment option, and the discount of AED 25/month will no longer apply. There will be no change to your benefits.
It’s easier to renew your commitment plan within 1 month after your existing plan expires to enjoy the discount of AED 25/month. To do this, send renewal by SMS from your registered mobile number to 1012. You can also renew your commitment plan on My Etisalat UAE app either on Homepage or under Manage plan section.

You can subscribe to Arena eLife Gaming directly via your TV by selecting a game from the TV menu. However, you would need to have the latest eLife TV box with the latest software. If your box is not updated, you can contact 800 101. Alternatively, you can also subscribe by calling 800 101 or visit any Etisalat by e& Business Centre or outlet.

To activate Anghami, Amazon Prime and STARZPLAY, please follow the below steps:

Step 1: Download My Etisalat UAE app and log in with your eLife account number

Step 2: At the top of the homepage make sure the correct account is selected that has the benefit you want to activate

Step 3: On the homepage click on “Manage” next to your plan details

Step 4: On the next page, scroll down and click on the “Addons” section

Step 5: Here you can select and activate the included subscriptions

For Smiles benefits: just download the Smiles app from your app store and log in with your eLife account number (you will get a code on your registered mobile number or email). Once enrolled you can start ordering and you will automatically get free delivery. If you’re an existing Smiles customer, log in to Smiles with your eLife number and the benefit will be automatically applied.

We offer FREE installation on all new eLife Ultra, Unlimited, and eLife Lite connections when subscribing online. Also, there are no deposits required for any eLife subscriptions. 


  • An early termination charge, which shall amount to AED 1,000 or one monthly rental charge of the current service plan (whichever is lower) is applicable.
  • For both fixed term plans with 12-month or 24-month commitment minimum subscription and monthly plans any remaining device charges will be applied on a pro rata basis.
  • Total applicable charges will be calculated as follows:
    1. Basic exit charge + (device retail price/ agreement term in months) x (agreement term in months – (1 + monthly payments the subscriber has already made under contract)
    2. The device charge is dependent on the retail price of the device which can be any or all of the following:
      1. 4K TV box (Recorder AED 720/Regular AED 480)
      2. Router (AED 240/AED 540/AED 960)
      3. Home phone (AED 120)

Any remaining device charges are the only applicable cancellation charges for you.

You can easily subscribe to TV channels and packages on screen using the remote control. When on a channel that you’re not subscribed to you will get a 90 second free preview and then be asked to subscribe to continue watching. You can select from the available options on the screen and confirm by entering your Admin PIN code when asked (this PIN code was created by you when you first set eLife TV up).

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