Account Cancellation

We are sorry to hear that you want to cancel your account! Let us make this process hassle-free for you!

You can now raise a request to cancel your account:

  1. From the “Manage” section on My Etisalat UAE app
  2. By calling 8006665

You can check your total exit charges on My Etisalat UAE mobile app by visiting Manage > Cancel Account.

All exit charges should be cleared to successfully process the cancellation request. Payment can be made on our website, My Etisalat UAE app and our payment machines or by calling 101.

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