We offer you a number of solutions to meet your needs. You can now transfer data and credit locally and internationally as well as request credit from your family and friends.
Local Credit Transfer:
All Wasel (prepaid) and postpaid users with active accounts can use this service to transfer credit to prepaid e& numbers
International Credit and Data Transfer:
All prepaid (Wasel and FIVE) and postpaid users can send credit or data to prepaid accounts in selected countries overseas
Request for Credit Service:
Prepaid users can use this service
To transfer credit without a PIN Code:
Dial *100*Mobile No.*Amount#
Mobile app: Share Credit and Data - Pay & Recharge for friends
To transfer credit with a PIN Code:
Dial *100*Mobile No.*Amount*PIN Code#
To request a new PIN:
Text "CTPIN" or "CT PIN" or "CPT" to 1010; SMS is 32 fils (5% VAT included)
To change the existing PIN:
Dial *143*Old PIN*New PIN#
To request credit:
Dial *107*050XXXXXXX*Amount#
To reset the forgotten PIN:
Call 101 or visit any e& store
To cancel the PIN:
Visit any e& store
International credit can be transferred in the following ways:
International data can be transferred in the following way:
Limitations | Normal Credit Transfer (AED) | Secured Credit Transfer (AED) | ||
---|---|---|---|---|
Prepaid | Postpaid | Prepaid | Postpaid | |
Minimum amount | 2 | 2 | 2 | 2 |
Daily maximum | 150 | 150 | Unlimited* | 150 |
Monthly maximum | 1500 | 500 | Unlimited* | 500 |
*Fair usage policy of transferring a maximum amount of AED 100,000 per month will apply
Limitations for international credit transfer are as follows:
Criterion | Description |
---|---|
Per day | 3 transactions |
Per month | 10 transactions |
Maximum transaction per month | AED 500 |
Minimum transaction | Depends on the denomination |