Credit Transfer

The credit transfer is available by default for all the active postpaid and prepaid accounts. No registration/subscription is required to use the service.

Yes, you can transfer credit/balance from your account to any temporarily out-of-service prepaid account.

Yes, if the agreement between the roaming operator in the destination country and etisalat allows it.

You will get an error message saying "Sorry, the recipient operator or country does not support this service”.

The service will be deactivated by default for the first three months from the migration date. If you still wish to use our transfer services, you have the option to deposit AED 500 to your account to activate the service. You can deposit this amount at any of our etisalat stores.

The service will be deactivated by default for the first 30 days after activation. You can start transferring data/credit after that.


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